The Directorate of Information Systems at the Catholic University of Health and Allied Sciences plays a pivotal role in ensuring the efficient functioning of information and communication technology systems to support the university's mission of providing quality education and research in health and allied sciences. Here are some of the key roles and activities performed by the ICT Directorate: 1.Infrastructure Management: -Planning, designing, implementing, and maintaining the university's ICT infrastructure, including networks, servers, storage systems, and data centers.
- Monitoring and managing the performance, capacity, and security of ICT infrastructure components to ensure uninterrupted service delivery. 2. Systems Administration: - Managing the university's enterprise systems, such as the student information system, learning management system, email servers, and collaboration platforms.
- Administering user accounts, permissions, and access controls to safeguard data integrity and confidentiality. 3.Technical Support: - Providing technical support and assistance to faculty, staff, and students on ICT-related issues, including hardware and software troubleshooting, connectivity problems, and system errors.
- Conducting training sessions and workshops to enhance ICT literacy and skills among university members. 4. Cybersecurity and Data Protection: - Implementing and enforcing cybersecurity measures to safeguard the university's digital assets against cyber threats, such as malware, phishing attacks, and data breaches.
- Conducting regular security audits and vulnerability assessments to identify and mitigate potential risks. 5. ICT Policy Development: - Developing and updating ICT policies, guidelines, and procedures in alignment with industry best practices and regulatory requirements.
- Ensuring compliance with data protection regulations, privacy laws, and intellectual property rights. 7. ICT Procurement and Vendor Management: - Evaluating and procuring ICT hardware, software, and services to meet the university's operational needs and budgetary constraints.
- Managing vendor relationships, contracts, and service level agreements to ensure value for money and timely delivery of services. 8. Disaster Recovery and Business Continuity: - Developing and implementing disaster recovery and business continuity plans to mitigate the impact of ICT disruptions, such as system failures, natural disasters, or cyber attacks.
- Regularly testing and updating contingency plans to maintain readiness for unexpected events